Solutions

One OS.
Every kind of property.

A city hotel, a five-property group, a beach resort, a block of serviced apartments — they run nothing alike. MOYU is one platform underneath, tuned to how each of them actually operates.

Built for hospitality

Same platform.
Tuned to how you run.

The money engine, the multi-property core, the immutable audit trail — those never change. What changes is what the agent leans on: coverage for a lean desk, isolation for a group, memory for a boutique, recurring billing for long stays.

01 · Independent hotels

A small team,
a full property.

You don't have a night manager, a revenue analyst, and a reservations desk — you have a few people wearing every hat. MOYU covers the shifts and the gaps a lean front desk can't, so the hotel keeps running when the team goes home.

Runs the desk after hours

Bookings, messages, and the nightly close keep happening at 2am — no one on shift.

One person, whole hotel

Keyboard-first front desk means one hand can check in, move rooms, and take payment.

No revenue team needed

Rates move with demand inside your limits — pricing that used to need a specialist.

Overnight coverage 22:00 – 08:00
37 tasks handled while the desk was dark
14 messages 6 bookings 1 room move night audit ✓
0 escalations to staffagent
Portfolio 5 properties
ALL Whole groupone view · isolated data 81%
HB Harbour BoutiqueJakarta 92%
SV Seaview ResortBali 88%
CT City TowerSurabaya 74%
Rates & rules set per propertyrls · isolated
02 · Hotel groups

Many properties.
One command surface.

Every location is fully isolated at the database layer — true tenant separation from day one, not a shared table with a filter. Yet you see the whole group in one view, and set rules and rates per property when they differ.

True isolation from day one

Each hotel's data is separated by policy, not convention — one property can never read another.

One view across locations

Occupancy, pace, and revenue for the whole portfolio — then drill into any single property.

Per-property rules & rates

Different tax, currency, seasons, and guardrails per hotel — governed centrally, applied locally.

03 · Boutique & resorts

Personal —
at any scale.

The thing guests remember is being known. MOYU keeps a memory of every guest and every stay: how they like the room, what went wrong last time, the small requests that make a return feel effortless — and the agent acts on it before anyone asks.

Remembers every guest

Preferences, history, and past issues follow the guest across every stay and every property.

Anticipates, doesn't ask

Quiet room, high floor, early check-in — set up ahead of arrival instead of at the desk.

Warm replies, any hour

Guests message on WhatsApp and get an answer in their voice, in seconds, day or night.

Guest profile 4th stay
S Sarah A.RETURNING · 9 NIGHTS TOTAL
Light sleeper — always a quiet, high-floor room
Street noise last visit — flagged, won't repeat
Prefers early check-in · late flight out
Room 216 pre-assigned · quiet winganticipated
Recurring folio · Apt 4B Monthly
Jun 1Rp 8.4MPaid
Jul 1Rp 8.4MPaid
Aug 1Rp 8.4MScheduled
Sep 1Rp 8.4MScheduled
Self check-in · door code sentauto-billed
04 · Serviced & long-stay

Long stays,
zero extra hands.

Weeks and months, not nights. MOYU handles recurring billing on a schedule, lets residents check themselves in with a door code, and keeps every folio balanced to the cent — so a building runs without adding headcount for it.

Recurring billing, on schedule

Monthly or custom cycles post automatically — every charge to the cent, nothing to chase.

Self-service check-in

Residents arrive on their own time with a door code — no desk, no waiting, no staff on hand.

Runs without headcount

The operational load of a long-stay block handled by the agent, not by hiring for it.

Coming 2026

MOYU for F&B

The same agent that runs the front desk will run the restaurant and the café next — covers, tabs, kitchen timing, and the nightly close, on one operating system. It's on the roadmap, not shipping yet.

Private beta · onboarding select properties

Find the fit
for your property.

Tell us how you run — independent, group, boutique, resort, or long-stay — and we'll show you MOYU tuned to it, live.