The AI hospitality OS

The AI that runs
your hotel with you.

Request access → See the agent in action
Front Desk Jul 8 – 14
RoomMonTueWedThuFriSatSun
101 Deluxe
AAndi P.
MMaya
102 Deluxe
CChen W.
105 Suite
RRahmat H.
WWong
210 Twin
PPutri A.
214 Sea View
SSarah A.
Live board · every folio balanced32 rooms
MOYU Agent Deciding
Sarah · Room 214 — “light sleeper, anywhere quieter?”
Thinking
  • Read her messageintent → wants a quieter room tonight
  • Pulled her guest profilelight sleeper · prefers high floor · quiet side
  • Reviewed her current room 214street-facing · right beside the lift
  • Scanned 31 rooms across all her nights216 free every night — sea view, quiet wing, floor 3
  • Checked rate & conflictssame category, Rp 0 change · no arrivals · housekeeping clear by 13:40
Move 214 → 216 · keep her rate · notify her
Decided in 0.8 secondsagent
MOYU Agent Analysing
Analysing
  • Read tonight’s pacepickup +12% vs last Wed · only 4 Deluxe left
  • Checked the comp set3 of 5 nearby hotels sold out
  • Weighed demand vs. price sensitivitystrong demand · low cancellation risk at this rate
  • Applied your guardrailsmax +15% tonight · never below Rp 650k
Raise Deluxe rate +8% · Rp 780k → 920k
Within your ceilingyou set the limits
MOYU Agent Live
WhatsApp · Sarah · Room 214
Hi! Any chance of a late checkout tomorrow?
Done, Sarah — all handled.
  • Extended her checkout to 14:00
  • Posted the late-checkout fee to her folio
  • Rescheduled housekeeping for room 214
  • Confirmed with her on WhatsApp
Handled in 4 secondsno staff touched it
Built like infrastructure, not an app
Multi-property by design
Bank-grade money engine
Immutable audit trail
Real-time everything
The shift

Most hotel software waits for you to
run it. MOYU runs the hotel.

Legacy systems are filing cabinets with a login — they store what already happened. MOYU is an agent that lives inside your operations with real access to rooms, rates, folios, and guests. It doesn’t just show you the work. It does it, and asks only when it matters.

Operate

The full front desk — reservations, check-in/out, room moves, folios, night audit. Fast and keyboard-first.

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Converse

An AI concierge on WhatsApp, chat, and email that remembers every guest and replies in seconds, day or night.

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Optimize

Rates that move with demand, occupancy, and events. MOYU prices every room to fill — inside your limits.

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Automate

The agent that ties it together — acting across desk, rates, messaging, and housekeeping, with you in control.

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One agent, many hands

Give MOYU one instruction.
It dispatches the rest.

A booking or a guest message becomes a chain of work. MOYU’s agent reads the intent, then hands each step to the right specialist across your hotel — running in parallel, and only escalating when a human call is needed.

MOYU Agent

Reads the request and dispatches the right specialists across your hotel — in parallel.

Booking AgentReservations

Captures bookings from every channel and assigns the right room.

Check-in AgentFront desk

Checks guests in, issues keys, and handles room moves.

Concierge AgentWhatsApp

Answers guests 24/7 and remembers every preference.

Late-Checkout AgentFolio

Extends the stay, posts the fee, and syncs housekeeping.

Night-Audit AgentBooks

Posts room charges and closes the day — untouched.

The platform

Everything a hotel
runs on, in one system.

Check a guest in with a few keystrokes. Move rooms, split folios, add charges, and take payment without hunting through menus. Every action is validated the moment it happens.

Folios, deposits, taxes, and settlements are tracked to the cent with an integer money engine — no floating-point drift, no silent rounding. Every posting is append-only and auditable.

Seasonal rules, weekend logic, events, and live demand feed one pricing engine. MOYU proposes the right rate for every night and can move it automatically within limits you set.

OTA channels, door locks, and payment stay in sync in real time. A booking on any channel updates availability, issues a key, and reaches the agent — instantly.

front desk · today
✓ 9 checked in ✓ folios balanced ✓ Rp 14.2M held
WhatsApp · Room 214Hi! Any chance of a late checkout tomorrow?
MOYU AgentAll set, Sarah — checkout moved to 14:00, fee added, housekeeping notified.
✓ done in 4 seconds
Built for hospitality

One OS. Every kind of property.

01

Independent hotels

Run a full property with a small team — the agent covers the gaps a lean front desk can’t.

02

Hotel groups

Multi-property from day one, with true isolation and one view across every location.

03

Boutique & resorts

Guest experience that feels personal at scale — MOYU remembers every guest, every stay.

04

Serviced & long-stay

Long stays, recurring billing, and self-service check-in without extra headcount.

By design

Serious hotels need serious foundations.

Multi·tenant
Every property fully isolated at the database layer — by policy, not convention.
0 errors
Integer money throughout. No floating-point drift on a single cent, ever.
Append·only
Folios and events can be added, never quietly rewritten. Full history.
24/7
The agent doesn’t sleep, doesn’t take breaks, and doesn’t forget a guest.
Hotels shouldn’t run software. Software should run the hotel.
— The reason MOYU exists
FAQ

Questions,
answered.

Still curious? Talk to us →

Both — and that’s the point. MOYU is a full property management system with an AI agent living inside it. Because the agent has real access to the operational core, it can take action, not just chat.

Within limits you set. MOYU handles routine work automatically — messages, small rate moves, housekeeping timing — and escalates anything that needs a human decision.

Yes. MOYU is multi-property from the ground up, with each hotel’s data fully isolated. Manage one boutique or a whole group from a single account.

We migrate your rooms, rates, and calendar, connect your channels and locks, and set the agent’s guardrails with you. Most properties are live within days.

Private beta · onboarding select properties

Give your hotel
a mind of its own.

Request access and we’ll show you MOYU running a live property — then set it loose on yours.

Request access → Explore the platform