MOYU is a full property management system with a reasoning agent at its core. Reservations, folios, rates, messaging, the nightly close — one system that doesn't just store your operation, it runs it. You set the rules. It does the shift.
Most hotels run on a PMS, a channel manager, a messaging inbox, a door-lock app, a payments dashboard, and a spreadsheet holding it all together — each with its own login, its own truth, its own way to drift out of sync. MOYU collapses that tangle into a single AI-run operating system. One data model. One set of rules. One agent watching the whole property, hour by hour, so the work happens whether or not anyone is at the desk.
The whole guest journey lives in one place — arrivals, in-house, departures. Check a guest in, move a room, split a folio, run the nightly close: every action is a clean state change, posted to an immutable ledger the second it happens.
One pricing engine handles the whole calendar — seasonal, weekend, event, and live-demand rules, resolved in a single deterministic pass. The agent watches occupancy and pace, proposes the move, and adjusts rates within the floors and ceilings you set. You keep the guardrails; it keeps the pricing sharp.
An AI concierge that lives on WhatsApp, web chat, and email — and remembers everyone. It knows the stay, the history, and the house rules, so it answers in seconds at any hour: confirmations, directions, early check-in, late checkout. When something needs a person, it hands over cleanly with the full thread.
The reasoning layer that ties every module together. It reads the state of the property, decides what should happen, and acts across the front desk, rates, and messaging on its own. It works to the policies you write — and when a call genuinely needs a human, it stops and asks, with the full context in hand.
MOYU sits at the centre of the systems a hotel already runs on. OTA channels, door locks, and payments stay in real-time sync — a rate change reaches every channel, a checkout re-keys the door, a payment lands on the folio. No overnight batch, no stale inventory, no reconciling by hand.
The parts you never see are the ones that keep a hotel honest. MOYU is engineered for money that has to be exact and a record that can never be quietly rewritten.
MOYU is in private beta with a small group of independent hotels. If you want an operating system that runs the shift instead of just recording it, we'd like to talk.